Return Policy

We want every customer to have a satisfying shopping experience. If you are not satisfied with the items you received, you may request a return or refund in accordance with the following policy.

1. Return Period

Customers may contact us to submit a return request within 30 days of receiving the items. Return requests made after this period may not be accepted, unless otherwise required by applicable law.

2. Return Conditions

Returned items must be in their original condition—showing no signs of significant use or damage that would affect resale—and should include the original packaging, tags, and accessories whenever possible.

Refunds may not be issued for items that have been used, show significant wear or damage, or are otherwise rendered unfit for resale due to customer actions.

3. Quality Issues

If you receive an item with quality defects, damage from shipping, or an item that significantly differs from your order, please contact us promptly and provide your order number along with photos of the item.

Once verified as a quality issue or an error on our part (such as shipping the wrong item), we will provide a refund, replacement, or other reasonable solution based on the specific circumstances.

4. Returns for Non-Quality Reasons

If the return is due to personal reasons—such as a change of mind, an incorrect purchase, or other non-quality-related issues—you may still request a return provided the item meets the return conditions.

The customer is responsible for shipping costs associated with returns for non-quality reasons.

5. Return Address

Once your return request has been confirmed, please ship the item(s) to the following address:

Return Address:
508 1/2 N MAIN ST
DICKSON, TN 37055

Please wait for return confirmation before shipping the items back; returning items without prior confirmation is not recommended.

6. Return Shipping Costs

For returns resulting from quality issues, shipping damage, or errors on our part (such as shipping the wrong item), we will cover reasonable return shipping costs based on the specific circumstances.

For returns due to personal reasons, the customer is responsible for the return shipping costs.

7. Refund Processing

Once we receive and inspect the returned items, refunds for eligible orders will be processed to the original payment method within 3–5 business days.

The actual time it takes for funds to appear in your account may vary depending on the processing speed of your bank, credit card company, or third-party payment provider.

8. Order Cancellation

If an order has not yet entered the processing or shipping stage, customers may contact us to request a cancellation. Once an order has been shipped, direct cancellation may not be possible; in such cases, you may request a return in accordance with this policy.

9. Contact Us

To request a return or refund, please contact us using the details provided on our website and include your order number and relevant information. We will assist you with your request promptly.